No password, no problem! Retiring passwords and introducing magic links
So much of our lives revolve around the digital world where every new site requires a new password. It can be tempting to reuse a password to make login easier, but doing that can lead to security breaches. Not to mention, coming up with new passwords can be a challenge of its own because they can be hard to remember and easy to misplace. Our goal is to make your life easier and to keep your data safe, so we’re going passwordless!
How will it work?
We are moving to a system of magic links and codes. When you sign in we will send a link to the email or phone number you are signing in with. If you click the link on the device you are signing into, then you will be automatically logged in. If you click the link on another device, say you’re logging in on the mobile app but open the link on your computer, then you will be shown a code which you can enter into the authentication field on the device you’re logging into. If you are logging in with a Secondary Login, the link will be sent to that address.
For any action that requires additional validation, such as adding a bank account or merging accounts, we will send a magic link to your primary login address. Even though you will already be signed in, we take this extra precaution to further ensure your data is safe.
If you have 2FA enabled on your account, you will receive the magic link and you will also be prompted to enter your 2FA code. Although 2FA is not required, we strongly urge everyone to enable this feature - you can think of 2FA the same as having a safe inside your home!
If you are using SAML to log into your account, your experience will not change. You will be able to continue using SAML as normal. The only time you will need to use the magic link is if you take an action that requires additional validation.
Any questions, feel free to get in touch via chat or [email protected]