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How can I find audit history for a report that has been deleted or removed?
This morning I reviewed reports and saw an employee had a $500 report in Rejected state pending some fixes for resubmission. They also had a $1000 report in Processing.
I took a screenshot of this report and emailed it to the employee to ask them to review it. I also made a comment on the report.
That employee replied to me asking for clarification because they cannot find the $500 report. I opened Expensify and I now also cannot see the $500 report. The $1000 report is still there.
How can I trace back what happened to the $500 report? Is there some kind of history or activity log available in Expensify? How can I make sure that $500 of expenses didn't just go missing for that employee? Can anyone help me understand what's going on here?
I messaged the concierge this question but didn't get a reply, and I really need to get an answer on this for my team member.
It looks like Concierge is now helping you. In order to investigate, you will want to keep the conversation there.