We’re currently making some incredible improvements to SmartScan! During this time, you may experience delays of up to 24 hours for receipts completing SmartScan. This should be a short-term inconvenience that results in significant improvements to both SmartScan processing times and accuracy going forward. Thank you for your patience and please accept our apologies in advance! 

Camera quality & focus

okkdehokkdeh Posts: 1 Expensify Newcomer

My biggest issue is with the inconsistent focusing of the camera using a Samsung S6 phone on Android. The result is blurred photos which SmartScan cannot process.

This issue seems so fundamental to the usefulness of the app I'm amazed it has not been resolved.


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