Error: Could not create default Expensify vendor in Quickbooks Desktop

kariham Expensify Customer Posts: 2

I'm having issues syncing my expensify to my quickbooks desktop. I recently had to move my company file to QB Enterprise 24.0. I've had this company file synced to Expensify in the past with no issues. Now it won't sync without the error below. It gets all the way through they connection up to vendor list then gives this error.

I have another separate expensify account for another company file that's also on QB Enterprise and it syncs with no issue. I've been on chat with concierge for 2 days without any solutions. I've disconnected from QB desktop, removed the permissions, done everything except wipe my computer and start over. There has to be some solution.