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How do i fix QuickBooks Error 1327 Invalid Drive letter?

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Glenn35
Glenn35 Expensify Customer Posts: 1
in Expensify.org General Questions and Discussions

Hello everyone, I'm encountering QuickBooks Error 1327 Invalid Drive letter when trying to install the software. It says the drive letter is invalid and won't proceed with the installation. Has anyone faced this issue before? Any suggestions on how to fix it?

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Answers

  • Rachael89
    Rachael89 Expensify Customer Posts: 1
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    Hey @Glenn35

    If you're encountering QuickBooks Error 1327 (Invalid Drive), follow these steps to resolve the issue:

    1. Disconnect Network Drives:
      • If your computer is connected to network drives, disconnect them temporarily.
      • Open File Explorer and right-click on the network drive, then select "Disconnect."
    2. Check Registry Values:
      • Press Windows + R, type regedit, and press Enter.
      • Navigate to the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders.
      • Ensure all the values point to valid drive letters.
    3. Change the Drive Letter:
      • If the installation drive letter has changed, revert it back to its original letter.
      • Open Disk Management (Windows + R, type diskmgmt.msc, and press Enter).
      • Right-click on the drive and select "Change Drive Letter and Paths."
    4. Update the Installation Path:
      • Run the QuickBooks installer again and choose a valid drive during the installation process.

    By following these steps, you should be able to resolve QuickBooks Error 1327. If the problem persists, feel free to ask for further assistance.

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  • mark89
    mark89 Expensify Customer Posts: 1
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    This is an excellent and detailed guide for resolving QuickBooks Error 1327! The step-by-step instructions are clear and easy to follow, making it accessible even for those who may not be very tech-savvy. I especially appreciate the thoroughness in covering different potential solutions, from disconnecting network drives to checking registry values and adjusting drive letters. Thank you for providing such a comprehensive and helpful answer

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    gerrisaksi1981 Expensify Customer Posts: 4
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