how to change invalid id in custom unit rate
SharonM
Posts: 6Expensify Customer
in Day to Day
Imported list from gov website won't let me delete some per diem rates now. I need to upload current rates. How can I correct this? Thanks
SharonM
Posts: 6Expensify Customer
Answers
@SharonM All of the rates should be able to be deleted. I do see the option when I view your policy. Are you getting an error message when you click the red X to delete them?
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0 · Off Topic Insightful Vote Up Awesomeyes - it says Oops..an error has occurred!
Invalid id in custom unit rate
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0 · Off Topic Insightful Vote Up Awesome@SharonM Can you tell me one that needs to be deleted so I can test it for you on my end?
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0 · Off Topic Insightful Vote Up Awesomeall of them - we will then download correct gov per diems. thanks
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0 · Off Topic Insightful Vote Up AwesomeAny luck?
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0 · Off Topic Insightful Vote Up Awesomeit says "invalid id in custom unit rate" when it does not allow me to delete
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0 · Off Topic Insightful Vote Up AwesomeHi @SharonM, thanks for the patience! I have managed to clear the per diem rates you had in place and remove that error. If you see it return, it will be important to reach out to us at [email protected] so we can escalate the issue.
I exported a copy of the per diems you had, so if you need that let me know. Cheers!
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0 · Off Topic Insightful Vote Up AwesomeThank you so much.
Sharon
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1 · Off Topic Insightful 1Vote Up AwesomeYou're very welcome!
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0 · Off Topic Insightful Vote Up Awesome