I am experiencing duplicate expenses being created form the CC import
Hi @duncangt, thanks for reaching out! Just a heads up we don't support troubleshooting credit card import issues in the Community, just because it typically requires screenshots or account specific information we'd never ask you to share publicly.
However, I am happy to give you some tips when it comes to duplicates and if they don't resolve anything please reach out to us at [email protected] so we can take a closer look together.
Typical reasons you have cc duplicates:
Resolving these two common cases is easy enough, and I'm happy to share that information as well.
Hi it’s neither of these
Hi again @duncangt, thanks for getting back to me. I see you have the same card connected to your account more than once.
If you head to Settings > Your Account > Credit Card Import, you'll see the card is connected twice.
If you have any account specific questions about the duplicate cards connected to your account, please email us at [email protected] so we can share account screenshots with you.
How do I deactivate one? I can’t see this