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Due date of expense payments

sarahzssarahzs Posts: 1Expensify Customer

I import reports from Expensify into QuickBooks online. Despite having the terms of payment on employee accounts set to 14 days every time a report is imported it defaults to 30 days. As a result employee expenses are often missed from payment runs despite being over 14 days.

Any ideas on how I can fix this?


  • Rachael HopkinsRachael Hopkins Posts: 996Expensify Success Coach - Admin Expensify Team

    Hi @sarahzs Welcome to the Expensify Community!

    I'd take a look at your settings. If you have a reimbursement threshold set up under Settings > Policies > Group > [Policy Name] > Reimbursement, the ACH reimbursement should be triggered automatically upon Final Approval as long as the report total is under the threshold.

    Then as soon as the payment is in a Reimbursed-Confirmed state, it should mark the bill as Paid in QuickBooks Online.

    If you are handling everything in QuickBooks Online, you'll need to look at your settings at that end.

    Let me know if I can help with anything further!

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