We're experiencing abnormally high support volume that has created a backlog delaying our responsiveness. Please visit our status page for more details and to subscribe to updates.

Multi Level Tagging

ThakshiThakshi Posts: 2Expensify Customer


I can't see the "Do you want to use multiple level tags" feature on my company's expense policy. Please advise why?


  • Christina DobryzynskiChristina Dobryzynski Posts: 123Expensify Team Expensify Team
    edited August 2019

    Hi @Thakshi Welcome to the Expensify Community!

    You are not seeing the multiple level tag option because you have connected QuickBooks Desktop to Expensify so all categories, tags, and report fields must be added and/or modified on the accounting side first and synced to your Expensify settings. It's not possible to add or modify these directly in Expensify. 

    You can sync a connection manually at any time by following Settings > Policies > Group [Policy Name] > Connections > Accounting Integrations > Sync Now. That said, once imported, you will have the option to enable/disable any that you don't want to use. This can be done from the respective sections of your policy settings. Let me know if you have any more questions about this!

Sign In or Register to comment.