We're experiencing abnormally high support volume that has created a backlog delaying our responsiveness. Please visit our status page for more details and to subscribe to updates.

How does an Approver delete a duplicate receipt?

SystemSystem Posts: 46Expensify Success Coach - Admin Expensify Team


  • C_Bradford_1C_Bradford_1 Posts: 17Approved! Accountant Expensify Newcomer


    Just to clarify, if I as an approver delete a receipt off of a claim because it is a duplicate, I believe this would go back into the claimants' Expensify inbox?

    As an approver, is there not a way we can permanently delete duplicate receipts on the spot? This will be in order to prevent accidentally being reimbursed twice for the same receipt, and so that the claimant does not have the task of having to delete the receipt from his / her Expensify logon?

    Many thanks.

  • Sheena TrepanierSheena Trepanier Posts: 2,140Expensify Success Coach - Admin Expensify Team

    Hi @C_Bradford_1 , this is a great question! Right now there is no admin functionality that allows you to delete rejected expenses on an employee's behalf. Only the account holder, in this case employee, can delete their expenses and reports.

  • C_Bradford_1C_Bradford_1 Posts: 17Approved! Accountant Expensify Newcomer

    @Sheena Trepanier

    Thanks for your comments.

    I will add this as in idea on the Expensify Community.

    From my point of view, it would seem tedious for the employee to have to delete receipts if they are duplicates, or they were rejected as the expense was not allowable, and it would be ideal if the admin could delete the receipt completely their end.

Sign In or Register to comment.