Mobile Uploaded Expenses Missing!
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sparklemonkeys
Expensify Customer Posts: 2 Expensify Newcomer
in Day to Day
There are 3 expenses I FOR SURE uploaded from my mobile app that is missing from my open expenses now!! Please let me know if there's any way to retrieve these data, otherwise I may have serious issue with my company!
Answers
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Hi @sparklemonkeys! If expenses/receipts appear to be missing, please try adjusting the Filters on the Expenses page from the web (not mobile). Expenses can be found based on a variety of filters including date, report status, submitters and more.
If this doesn't resolve the issue, please reach out to concierge@expensify.com with specific details about the missing expenses (merchant, date, amount). Thanks!
