Pending Charge
Options
kdriscoll
Expensify Customer Posts: 8
Hi, I have an Expensify charge from February that is stuck in 'pending' status so the expense cannot be submitted. The charge is complete and Expensify has taken the funds for this purchase. How do we change it from 'pending' so we can complete the expense report and integrate into our accounting software? Or is it the 'retracted' status? If so, how do I change that?
Answers
-
Hi @kdriscoll!
Could you please write into concierge@expenisfy.com so we can dig into why that credit card expense is still pending?
Thank you!
