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How can I add my scanned receipt to a CSV imported statement?
KochMichael
Expensify Customer Posts: 1
When I want 2 Merge 2 statements I get:
You cannot merge a credit card transaction with a CSV uploaded card transaction.
Please advice
Answers
Hi @KochMichael - welcome to the Community! You can only merge a SmartScanned receipt (which will initially show with a cash icon) with a card transaction imported from a bank or via CSV. You are not able to merge imported transactions to imported card transactions, our system looks at them both as if they were card transactions. Typically it's only necessary to merge an expense with a receipt to an expense that doesn't have a receipt.
For more information on how to troubleshoot merging issues, check out the attached Community pages.
Deep dive: Troubleshooting expense/receipt merge failures
How-to: Merge two expenses
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