research.expensify.com
Has anyone else been getting e-mails from someone with an e-mail address @research.expensify.com? I've gotten two over the past few weeks.
The message itself seems legit, and it's addressed to my work e-mail, which is how I'm connected in Expensify. Where it gets sketchy is that my work e-mail address includes my first and last names, but the e-mail greets me using my MAIDEN name, which hasn't been my last name for 23 years.
If the message is truly from Expensify, I still don't know where they came up with my maiden name - I've only been in this job for 6 months, and I doubt a single person here knows my maiden name. Quite frankly, it's creepy.
Answers
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Hey @Nancy_P_ATG !
@research.expensify.com are legit employees of Expensify. Our research team is in charge of finding out ways to make our Expensify Card more appealing to our user base. I'll check with the team to see how they're harvesting user info like names. I wonder if we have a tool that mixed names or pulled outdated information.
Would you mind forwarding that email thread to concierge@expensify.com and refer to this community post? We'd be happy to take a peek just to confirm everything.
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The only place they could have found my maiden name would be social media, none of which is connected to my actual Expensify account. I will forward as requested.
Thanks
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Expensify uses ClearBit to obtain names via social media. So you are correct. You can update the name on your account by going to your account settings.
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My Expensify account has the correct name, and I'm not going to change my name on my social media accounts because your software is trolling them for contacts. If your research team wants to talk to Expensify users, they have all of the contact information they need right in their own system. If they want to troll social media accounts so they can spam unsuspecting people with requests, I will continue to delete those requests.
