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You should make it easier to contact you, like a phone #
We have been trying to fix the card for a month
Hi @TomK1_ !
Sorry you've been having trouble updating the payment card.
Taking a quick look at your account, it looks like there's a policy for which you are an admin (but not the billing owner) - it's that account where the payment information will need to be updated.
You can reach us anytime at [email protected] or by starting a chat with Concierge in the app or on the web if you have any other questions!