Configuration of the NetSuite - Expensify connection
Hello, I'm trying to setup the connection to NetSuite. I have a bundle installed, policy setup, all the categories, but I face 2 issues at the moment, when trying to export.
1) the New Employee is created even when it already exist in netsuite (with defined email address) how do I setup the correct mapping (fx based on email)? it create a duplicate employee at the moment which cannot be merged.
2) when trying to import to duplicate employee I receive error: You entered "ERROR: Invalid Expression" into a field where a numeric value was expected. Please go back and change this value to a number.
in the webservise usage log is no entry, so it is happening on the expensify however I have no clue which field, can you advise me where to find the incorrectly configured field?
Thank you
Answers
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Hi @bodaw117 !
It sounds like you're having some very specific issues when it comes to exporting to NetSuite and creating new users. Could you write into Concierge directly within the web app, and share screenshots of the error messages you're receiving? That way we can dig a bit more and get to the bottom of the issue. Thanks!
