If I turn off auto renew will I incur no more charges?
I am also very unhappy with the price increase and how it was implemented. My plan still says $5/month yet I am being charged $10/user/month. If I cannot cancel my subscription on an annual plan, I do not think the company should be allowed to increase my pricing 1/2 way into my agreed upon annual subscription.
I have changed everything to not auto renew. I just want to confirm if nothing is auto renewed I will not be charged after my subscription ends as long as no reports are submitted? In the meantime, I will find a more scrupulous company that has an annual subscription that they continue to honor during that subscription year.
Answers
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I also agree. Companies should not change price in middle of subscription. Or allow customers to make adjustment in case of price change.
It is very unethical.
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I'd like to know when we were told to put on Auto renew to enable. We were paying $7 AUD / user and now it went up to $28??
They are refusing to give me a credit back and actually I'm getting no where with the Concierge..
I'm very disappointed with the service and especially during a pandemic to quadruple the price!
