I cannot import a report with error message
I cannot import a report with error message:
Could not post data to QuickBooks Desktop. (Error info: credit charge not entered for -- Detail=Object "800007F9-1595400987" specified in the request cannot be found. QuickBooks error message: Invalid argument. The specified record does not exist in the list., Status=3120, Code=Error)
Answers
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Jason Li Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 229 Expensify TeamOptionsHi @dougalex - welcome to the Community! I tried looking at the specific Report in your account on my end, but wasn't able to find it. Are you able to write to our team at concierge@expensify.com (with the Report ID)? We'll be able to help troubleshoot further.
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Approved report: #77526711
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Note: Just now a message sent to concierge@expensify.com with the Report ID
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Jason Li Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 229 Expensify TeamOptions
It looks like you're exporting non-reimbursable expenses to Credit Card accounts - have you recently deleted a "Credit Card Misc." vendor by any chance? If so, could you please recreate that vendor in QuickBooks, sync your Policy to QuickBooks and try manually exporting again?
If you're still seeing issues, please reach out to concierge@expensify.com. Thanks!
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"Credit Card Misc." is in Vendor list in QuickBooks
I always run a sync before an import session
Thx
