Automatically closed due to submit-only policy

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AdamRiwospine
AdamRiwospine Expensify Customer Posts: 1
in Getting Started

Hello,

New Expensify user here. Every time I try and expense a new report I get "automatically closed due to submit-only policy"

Expense Report #82031587

Thanks,

Adam

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Answers

  • Rachael Hopkins
    Rachael Hopkins Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 904 Expensify Team
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    Hi @AdamRiwospine the best place for this kind of question is via the Concierge chat button in your account or emailing concierge@expensify.com - If I had to guess I would say that you wither have not been added to your company's group policy or you need to alter your Default policy to the group policy, by clicking on your profile pic.

    If you still have issues, please contact Concierge so that we can discuss your account privately.

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