How do I delete my account?
I created this account at a seminar. I do not use your service. I never have.I want to delete my account because I don't want emails from you anymore.
The directions for deleting say to
- Click here and log in to your Expensify account.
- In the top right-hand corner go to “Settings”
- Click on “Account” then scroll to the “Delete Account” section.
- Provide a brief reason for cancelation, check the confirmation box.
- Click “Delete my account”
The problem is under my "Settings" there is NO account option to click on.
Please DELETE my account.
TedB54
Answers
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Ted Harris Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 359 Expensify Team
Hi @TedB54 - this section is now called "Close Account". If you'd like to let me know where you found those instructions, I'll get them updated.
You can follow the instructions here to close your account and here for troubleshooting that. I've taken a quick look in the account associated with your Community Profile linked email, and the section is there for you in Settings > Account > Account Details > Close Account.
If you you have any quick questions, feel free to follow up here or reach out to Concierge, either in-app or via concierge@expensify.com.
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Hi I have the same problem as above. There is NO “account” under settings. Please delete my account.
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Christina Dobryzynski Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 267 Expensify Team
Hi @Sr54! Happy to help!
You'll need to delete the account on the web at www.expensify.com, instead of on your phone. Please click the Phone button and enter your phone number to sign in to your account. From there, go to Settings > Account > Account Details > Close Account. Feel free to reach out with any questions!
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There is no "Settings" anywhere. I just want to get rid of my account.
EDIT: Sorry, I was in the Community and not on the main Expensify page.