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NetSuite Integration, only linking to Sandbox

dhayes Expensify Customer Posts: 1 Expensify Newcomer


I had set up a new policy to test with my NetSuite Sandbox - using SB ID etc. I was ready to go live into production and followed the same process (SSO), production account id, with my email (I am an administrator). Installed Expensify in production (still installed in Sandbox), followed all the steps on the online guides. However, in the new policy I have set up, it keeps defaulting to my sandbox NetSuite login, and not showing any of my other non-sandbox roles.

Any ideas? Please :)