Can't export to Quickbooks

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Lia Shelton
Lia Shelton Expensify Customer Posts: 1 Expensify Newcomer
in Integrations and API

Hello,

I've switched from Xero to QBO and I can't seem to get my reports to export properly. I'm getting the error: February 2017 (2/23 - 2/28)
ERROR Invalid account type: You need to select a different type of account for this transaction.

I really need this taken care of so I can export. Please Help!

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Answers

  • Nicole Trepanier
    Nicole Trepanier Expensify Team Posts: 498 Expensify Team
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    This error is caused primarily by non-reimbursable negative expenses trying to export as debit card charges. QuickBooks doesn't allow negative debit card expenses but we are working on an option to export these as credits.

    There are two ways to workaround this error.
    1. Change your export settings to credit cards or vendor bills by going to Admin > [Your Policy] > Connections > Configure.
    2. Remove the expense from the report, export the report, and manually add the negative expense to QuickBooks.

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