Quickbooks Online Accounts not Syncing
I just switched from desktop QB to online QB and when I sync, some of the chart of accounts won't sync. Specifically, a long-term asset account, numbered 1805 will not show up in Expensify. It has worked with desktop QB for a long time with no issues.
Answers
-
Rachael Hopkins Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 905 Expensify TeamHi @ChopChopRiceCo Welcome to the Expensify Community!
Do you get any actual error message, or does it just never show up?
-
No error message, just doesn't show up. I've tried re-syncing. Weird?!
-
Hi @ChopChopRiceCo! With QuickBooks Online, specific account types are imported into Expensify for specific purposes (categories, export accounts, etc). Below is a list of account types from QuickBooks and their purposes in Expensify, if they import:
Expense — Pull in as categories
Cost of Goods Sold — Pull in as categories
Other Current Assets — All detail types pull in as categories or Journal Entry export options
Bank — All detail types pull in as Debit Card and Check export options
Fixed Assets — All detail types pull in as categories
Other Assets — Do not import
Accounts Receivable — Do not import
Accounts Payable — Vendor Bill or Journal Entry export options
Credit Card — Credit Card export options
Other Current Liabilities — All detail types pull in as export options when exporting as a Journal Entry
Long-Term Liabilities — Do not import
Accumulated Adjustment — Do not import
Equity — Do not import
Income — Do not import
Other Income — Do not import
Other Expense — All detail types EXCEPT Exchange Gain or Loss import in as categories; Exchange Gain or Loss does not importLet me know if you have any questions!
