Integration error with QB Online

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daveb411
daveb411 Expensify Customer Posts: 1
in Integrations and API

ERROR - We tried to create a vendor for jdoe@funco.com, but they were already set up as an employee in QuickBooks.

How do I fix this. The user is a vendor and an employee.

Thanks in advance.

Dave

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  • Nicole Trepanier
    Nicole Trepanier Expensify Team Posts: 498 Expensify Team
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    @daveb411 If you already have a vendor and employee record in QuickBooks Online and you receive this error, it means that we aren't able to find the vendor or employee based on the email address of the report submitter. Make sure that both of these records in QuickBooks have an email address that matches the report submitter's email address in Expensify, then try exporting again. Let me know if you have any questions!

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