Expensify.org/hunger SNAP campaign status
We’re no longer accepting new participants as our focus is on reimbursing existing claims. While we’re unable to provide a specific timeline on when your report will be reimbursed, we’re doing our best to drive donations and keep reimbursements moving forward. If you know anyone who can donate to this campaign please encourage them to enable Personal or Corporate Karma on their Expensify account.
Search
-
How-to: Get unlimited SmartScans
If you're a member of a group policy, good news: you already have unlimited SmartScans! If not, and you need more than 25 SmartScans (the number included in the free account) then you can sign up for -
FAQ: Can I disable SmartScan?
For users on Track, Submit and Collect policies, you can disable SmartScan in your account settings. -
FAQ: Why is SmartScan taking a long time?
Robots can guess quickly, but often they get it wrong the first time. Because our bots like to get it right, they need a bit of extra time to do that. So, when you SmartScan an expense, it can take an -
FAQ: Why did Concierge reach out about my SmartScan?
When Concierge reaches out it means that your receipt was most likely missing one or more of these: merchant name, purchase date, or total amount. SmartScan requires these three data points to be pres -
RE: Auditing SmartScanned expenses and filling in the blanks
The SmartScan looks at a few things for determining currency. The first thing is to make sure your location services are turned on. The second is to have a visible currency symbol. I'm in New Zealand, -
RE: How long should SmartScan usually take?
Because SmartScan is optimized for accuracy over speed, times can vary depending on the current system load. So, when you SmartScan an expense, it can take anywhere from a few minutes to a few hours f -
RE: Can SmartScan pick up tax breakdowns when scanning a receipt?
Hi @Shirley, welcome to the Community! SmartScan isn't currently able to pick up VAT on receipts, sorry about that! If we make any changes to SmartScans capabilities, we'll be sure to announce it in o -
RE: Getting unlimited SmartScans is easier than ever
Sorry to hear that you wish to not use SmartScan! -
RE: Getting unlimited SmartScans is easier than ever
How does "unlimited smartscans" translate to "5 smartscans, unlimited if you pay more"?? confusing advertising. -
RE: Getting unlimited SmartScans is easier than ever
@LauraL -- Unlimited SmartScans come with any paid subscription. If you use Expensify as a free account, you receive 5 free SmartScans per month.
483 results