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Deep Dive: Guide to Billing
Here you can find links to basically everything you need to understand pricing and managing your billing. Understanding plans and billing If you're not sure where to start, the following Deep Dives will help you understand the various plans offered and how your bill is calculated each month! Understand Your Bill… -
How-to: Cancel your Monthly Subscription
You can cancel your Monthly Subscription with Expensify in multiple ways. From the website Follow the steps below to cancel a Monthly Subscription started via the website or Android app. Log into your account using your preferred web browser (ex: Firefox, Chrome, Safari) Navigate to… -
FAQ: I'm on a group policy, do I need the monthly subscription too?
Answer: Probably not. Given that members on group policies already have access to unlimited SmartScans, there's likely no need to purchase the subscription for yourself. However, if you leave your company's policy for any reason, this subscription will be available for personal use if you need it! -
FAQ: I have a monthly subscription, will I still get charged if I don't use any SmartScans?
Answer: Yes. Unlike Group Policy subscriptions, the Monthly Subscription is paid in advance. The Monthly Subscription isn't activity-based, so you'll be charged no matter how many receipts you SmartScan. That said, there's no limit to the number of receipts you can scan in a given billing cycle! -
Individual users now get 25 free SmartScans a month
Great news for all of our individual users tracking their receipts: Starting May 1st, we are increasing the number of free Smartscans from 5 to 25 on all Individual plans! That means if you consistently accrue less than 25 receipts a month, Expensify is now FREE for you to use to automatically track your expenses. (And if… -
What’s happening to my Expensify bill?
Below you'll find a guide to how your bill might change from June 1, 2020 onwards, with some examples to match your use case. Expensify’s billing is changing! In addition to removing Rate Adjustments and making Individual Subscriptions free (for most users), all billing owners who have not widely adopted the Expensify Card… -
Re: is expensify free?
Thanks for reaching out! We do offer a free level of service, which offers a limited number of SmartScans each month. If you need unlimited SmartScanning or more advanced features, you'd want to look into our paid service. If you want to check out what's included in our paid level of service, check out this pricing guide.… -
Re: How can I add my scanned receipt to a CSV imported statement?
Hi @KochMichael - welcome to the Community! You can only merge a SmartScanned receipt (which will initially show with a cash icon) with a card transaction imported from a bank or via CSV. You are not able to merge imported transactions to imported card transactions, our system looks at them both as if they were card…
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