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FAQ: I'm on a group policy, do I need the monthly subscription too?
Answer: Probably not. Given that members on group policies already have access to unlimited SmartScans, there's likely no need to purchase the subscription for yourself. However, if you leave your company's policy for any reason, this subscription will be available for personal use if you need it! -
FAQ: I have a monthly subscription, will I still get charged if I don't use any SmartScans?
Answer: Yes. Unlike Group Policy subscriptions, the Monthly Subscription is paid in advance. The Monthly Subscription isn't activity-based, so you'll be charged no matter how many receipts you SmartScan. That said, there's no limit to the number of receipts you can scan in a given billing cycle! -
Fast Concierge is here! (With a catch)
As the second month of this indefinite quarantine draws to a close, it’s easy to feel like time has stopped. It seems so quaint that we once complained about our commutes, like all our priorities have been reset. But some priorities don’t change, and other than diverting all the funds from Expensify.org to help feed… -
Individual users now get 25 free SmartScans a month
Great news for all of our individual users tracking their receipts: Starting May 1st, we are increasing the number of free Smartscans from 5 to 25 on all Individual plans! That means if you consistently accrue less than 25 receipts a month, Expensify is now FREE for you to use to automatically track your expenses. (And if… -
What’s happening to my Expensify bill?
Below you'll find a guide to how your bill might change from June 1, 2020 onwards, with some examples to match your use case. Expensify’s billing is changing! In addition to removing Rate Adjustments and making Individual Subscriptions free (for most users), all billing owners who have not widely adopted the Expensify Card… -
Re: is expensify free?
Thanks for reaching out! We do offer a free level of service, which offers a limited number of SmartScans each month. If you need unlimited SmartScanning or more advanced features, you'd want to look into our paid service. If you want to check out what's included in our paid level of service, check out this pricing guide.… -
Re: How can I add my scanned receipt to a CSV imported statement?
Hi @KochMichael - welcome to the Community! You can only merge a SmartScanned receipt (which will initially show with a cash icon) with a card transaction imported from a bank or via CSV. You are not able to merge imported transactions to imported card transactions, our system looks at them both as if they were card… -
Notification for completed Smartscan?
Is there a way for Expensify to email me when it's done Smartscanning a receipt I've sent? If not, this would be a fantastic feature -- I keep submitting unchecked (and therefore often inaccurate) Smartscanned receipts because I forget about it while I'm waiting for it to Smartscan. Even better: if it'd send me a summary… -
Smartscan Completed Notification Email
Is there a way for Expensify to email me when it's done Smartscanning a receipt I've sent? If not, this would be a fantastic feature -- I keep submitting unchecked (and therefore often inaccurate) Smartscanned receipts because I forget about it while I'm waiting for it to Smartscan. Even better: if it'd send me a summary… -
Re: Can Expensify recognize montly subscriptions/payments and auto upload them?
Great question, @allie_hadley! Expensify can't duplicate a receipt for you automatically, so you'll want to add the receipt to your account each month. However, just a note that there is no need to manually upload it! Heads up, you can just forward the emailed receipt to [email protected] and it will be SmartScanned…
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