In terms of an admin being able to update a user password, will you give me more detail about a situation where this would be better than the current process of a user manually changing his/her passwo

* When you make the new connection, you'll click the Import Card/Bank button rather than the Fix button. This let's you enter a new username and password to establish a connection with the bank.

The new connection DOES NOT RECOGNIZE MY CITI PASSWORD!! I tried innumerable times. I get the attached error screen (i already checked many times and user-pass are correct)

I am logged in using password.

Or do I need to set up accounts for my employee's a different way - create them a user name and password?

The data you can update per employee is limited though, and it will not allow you to update their password in Expensify. You might want to try using an existing SAML solution to solve that piece.

Hi @pmb! Right now there is no way to use Google OAuth/SSO with our API server. We recommend using a password management tool to store your credentials. We do have a great Third Party Integration post

the bank is Locked out of account, please reset password. This is a difficult one to correct. Has AMEX prompted you to reset your password directly or have you only been reseting it because of the co

Would you mind letting us know what email address is associated with your API partner login? If you're not comfortable sharing that on a public forum like our Community, please email [email protected]

This is not possible. However, in cases where you are locked out, you can always reset your password to gain access.