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SmartScan reminder for online purchases
Can you use the Expensify card to make online purchases via a laptop? If so, will the user still get the SmartScan reminder? What do you mean by coding? Is there a tutorial video available for the card? Also, can the card be assigned to a department instead of a specific employee? -
Re: iOS app should allow PDF receipts to be attached
Hey there @ajh If you have a PDF receipt which you want to add to Expensify, there is another option: you can email the PDF to [email protected] and it will be Smartscanned into your account. Let me know if you have any other questions on this! -
Re: Can Expensify scan invoice/receipt numbers?
Hi @julie26! Welcome to the Community! SmartScan works by scanning the Merchant, Date and Amount on any uploaded receipt and converting this into an Expense. Additional information can be entered by the submitter at any time. I hope this helps! Please let me know if you have any further questions. -
Re: Landscape mode
Appreciate you fleshing this out with more context @expensifyrsocailist! On your points about invoices being printed in landscape - a lot of our users simply capture the whole invoice in portrait mode by moving further away, or by requesting a digital invoice that can be emailed to [email protected] If you only have… -
Re: Support heic file format
Hi @Expensifyissocialist are you using the iPhone app to SmartScan your receipts? If you have already taken the image with your iPhone you can upload from the gallery. I am an iPhone user myself and have never had issues with adding receipts via the app. -
Re: Receipt paid with Expensify Card - but Expensify shows as Cash
@financeDCC glad to hear your issue is sorted! However, I'd like to point out that Expensify Card transactions do not appear as cash. I'm wondering if you were looking at a receipt that had been SmartScanned (this will show as cash) but eventually merged with an Expensify Card transaction, perhaps? -
Re: Lockable Fields
@J_ Sorry to hear this happened to you! I don't follow what field being locked on the expense could prevent users from creating fake receipts, or editing original receipts prior to SmartScanning them. Can you get back to me with more details and your thoughts on this? I appreciate your time! -
Cannot Cancel Account even though Expensify Made Changes Causing their System to No Longer Work
This is less of a question and more of a complaint. It isn't as though Expensify has customer care worth noting to take this to. They don't really value their customers. When we started using Expensify in 2017, SmartScan was able to be turned off. As a company that reconciled and reported almost entirely by importing and…
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