Expensify.org/hunger SNAP campaign status
We’re no longer accepting new participants as our focus is on reimbursing existing claims. While we’re unable to provide a specific timeline on when your report will be reimbursed, we’re doing our best to drive donations and keep reimbursements moving forward. If you know anyone who can donate to this campaign please encourage them to enable Personal or Corporate Karma on their Expensify account.

Deep Dive: Domain Migration Part One -- Automatic Migration

Rachael HopkinsRachael Hopkins Expensify Success Coach - Admin Posts: 694 Expensify Team
edited January 17 in Advanced Admin Controls

Are you getting a new URL? AKA a new domain? AKA is the ‘bit after the @ symbol in your email address’ changing?

In many cases the Expensify team can change this for you as long as certain conditions are met:

Is your current domain, or the new domain, validated? But not both of them at the same time?

  • Yes = we can migrate for you
  • No = manual migration (or delete the one you are moving to)

Do the emails map 1:1? I.e. [email protected] will become [email protected] (not [email protected])

Have your users already set up accounts under the new domain? If you’re not sure, ask us and we can check.

So what happens in an automatic Domain Migration?

We validate your domain, we add the new email address as the Secondary Login, and then switch it to be the new Primary login. Your users likely will not even notice the change. All assigned cards and domain groups etc will stay exactly the same.

Just contact our support team via in-app messaging or at [email protected] and we'll help you get started.

This discussion has been closed.