American Express Corporate Card Charges Not On the Domain reconciliation Report
Hello - I'm hoping someone can help me with this issue. I downloaded the reconciliation report via the Loading Dock, and some of the credit card charges on our American Express statement did not come through on the report. I tripled checked the dates of the reconciliation and they were correct. There are about 10 cards within the program and about half of them had missing expenses. For all the cards that did have missing expenses, the missing expenses posted to the American account on the 27th and the 28th of February. This also happened with another American Express corporate card program; the card programs are different policies but on the same domain. Does anyone know what could be causing this issue? Thank you!