Expensify.org/hunger SNAP campaign status
We’re no longer accepting new participants as our focus is on reimbursing existing claims. While we’re unable to provide a specific timeline on when your report will be reimbursed, we’re doing our best to drive donations and keep reimbursements moving forward. If you know anyone who can donate to this campaign please encourage them to enable Personal or Corporate Karma on their Expensify account.

We're currently experiencing issues with our American Express and Capital One connections. Please visit our status page for more details and to subscribe to updates.

FAQ: Why am I getting a "Username/Password/Questions out of date" error when importing my card?

Ariel GreenAriel Green Expensify Team Posts: 86 Expensify Team

When you receive one of these errors, it means that the connection between Expensify and your bank has broken because

  • one of these items has changed since the connection was set up, or
  • we are missing some answers to security questions asked by your bank.

To fix this, navigate to Settings > Your Account > Credit Card Import and click Fix Card.

You'll be prompted to enter your credentials and answer your bank's security questions. You will need to do this for each security question you have with your bank; so if you have 3 security questions, you will need to do this 3 times.

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