FAQ: Why am I getting a "General connection error" message when importing my card?
Ariel Green
Expensify Team, Expensify Student Ambassador Posts: 111 Expensify Team
This error message indicates that your bank is under maintenance and is unavailable at this time. Try waiting a few hours before trying to import your credit card again. Check out our status page for updates on bank connections, or you can also choose to subscribe to updates for your specific bank.
Related Articles:
- FAQ: Trouble connecting my card,"Invalid credentials/Login failed" error
- FAQ: Trouble connecting my card,"Too Many Attempts" error
- FAQ: Trouble connecting my card, "Direct Connect not enabled" error
- FAQ: Trouble connecting my card, "Account Setup"
- FAQ: Trouble connecting my card,"Account type not supported" error
- FAQ: Trouble connecting my card,"Username/Password/Questions out of date" error
- FAQ: Trouble connecting my card,"Account not found/Card number changed" error
