Red X next to expense
kellyARM
Expensify Customer Posts: 6 Expensify Newcomer
I have red x next to several of my corporate card transactions. What does this mean and how do i get rid of it?
Answers
-
Hi @kellyARM,
Usually, this x would simply indicate an option to remove/delete the expense; usually this will be shown on a report. Is this where you are seeing this appear?
-
Yes but according to Expensify, we should not see this with corporate card expenses as it indicates that something isn't syncing. But we can't figure out why it isn't syncing with card
-
Rachael Hopkins Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 904 Expensify TeamHi @kellyARM - it may be that Liability is set to Personal on the card feed - this is on the Settings tab on the feed itself under Settings > Domains > [Domain Name] > Company Cards. Even if the user can delete the expenses completely, the admin can still see them via the Company Card Reconciliation Dashboard on the main card feed page.
