Export conflicts with QBO
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David_T
Approved! Accountant Posts: 6
I am getting a lot of ExpensiError QBO088: Error Creating Vendor (e.g.; already have an employee record already set up with the same name).
Problem is, I have NO "employee" records setup in QBO. We do not book payroll by employee in QBO. In all these cases, the individual is set up as a vendor in QBO, as the only payments made to them pre-expensify have been reimbursements.
So, why can't Expensify sync with an existing vendor in QBO? Just because Expensify "knows" they are employees, if it's a vendor in QBO and a vendor in Expensify, shouldn't that just sync???
Gotta be a way around this! last thing I need is two vendor profiles for each employee in QBO!
Problem is, I have NO "employee" records setup in QBO. We do not book payroll by employee in QBO. In all these cases, the individual is set up as a vendor in QBO, as the only payments made to them pre-expensify have been reimbursements.
So, why can't Expensify sync with an existing vendor in QBO? Just because Expensify "knows" they are employees, if it's a vendor in QBO and a vendor in Expensify, shouldn't that just sync???
Gotta be a way around this! last thing I need is two vendor profiles for each employee in QBO!
Answers
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Poking around (e.g.; trying stuff), stumbled on the real issue, which is unreported in the help answer:
QBO record was missing an email, so adding a matching email in QBO record resolved the issue!
QBO -- please review and edit the post! Thx!
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Cheryl Walsh Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 104 Expensify TeamOptionsHi @David_T, thanks for taking the time to share with the community! Great, you were able to solve the problem! Please reach out to concierge@expensify.com with any other issues you run into in the future!
