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Changing Reimburser on our Account

kmintonkminton Expensify Customer Posts: 1

The individual who is listed as the reimburser on our account has left the company. I need to remove their access to Expensify but cannot do so because they are the reimburser. How do I change the reimburser so that I can then remove their access?

Answers

  • Brigid  BelloBrigid Bello Expensify Team Posts: 77 Expensify Team

    Hey @kminton, happy to help with this. If the original reimburser has left the company and there isn't currently another Admin setup with your company's bank account in Expensify, what you'll want to do is add your business bank account again from your own Expensify account (or from the account of whoever you'd like to be able to reimburse reports). You can find instructions for how to do that here.

    Once you have your business bank account verified under another person's Expensify account, you can change the default reimburser for your policy under Settings > Policies > Group [Policy Name] > Reimbursement, then remove the old reimburser from your policy altogether.

    Let me know if you have any other questions about how to make this change!

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