Expensify.org/hunger SNAP campaign status
The number of families signing up for reimbursement has vastly outnumbered the limited funds available. Though we’re unable to provide a specific timeline on when your report will be reimbursed, we’re doing our best to drive donations and keep our fund moving forward. Rest assured, we’ll review every report that’s submitted per our instructions.
Thanks for your patience!
I sent an email to Expensify support on 2/18, Have followed up twice and have not yet heard back!!!
CherylRM
Expensify Customer Posts: 5
I sent an email to Expensify support on 2/18, Have followed up twice and have not yet heard back!!! Is anyone able to help me? My client and myself are growing frustrated with this customer service experience.
Answers
Hi @CherylRM! Thanks for reaching out! We are experiencing high support volume at this time, resulting in delayed responses. However, if there is anything I can do to help you here, please let me know!
Thanks!
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0 · Off Topic Insightful Vote Up AwesomeHi Cortney,
Thank you for reaching out. I would like to follow up on a support ticket I was working with Expensify - there does not seem to be any ticket id#. I can forward if you provide your email address. My projects are not syncing from Intacct to Expensify and all the right features are enabled. May you please advise.
Thank you,
Cheryl
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0 · Off Topic Insightful Vote Up AwesomeHi @CherylRM Thanks for your response. I'm going to follow up with you via a direct message in the Community here. Please let me know if you don't receive that message.
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