I sent an email to Expensify support on 2/18, Have followed up twice and have not yet heard back!!! Is anyone able to help me? My client and myself are growing frustrated with this customer service experience.
Hi @CherylRM! Thanks for reaching out! We are experiencing high support volume at this time, resulting in delayed responses. However, if there is anything I can do to help you here, please let me know!
Thank you for reaching out. I would like to follow up on a support ticket I was working with Expensify - there does not seem to be any ticket id#. I can forward if you provide your email address. My projects are not syncing from Intacct to Expensify and all the right features are enabled. May you please advise.
Hi @CherylRM Thanks for your response. I'm going to follow up with you via a direct message in the Community here. Please let me know if you don't receive that message.