How do I set up scheduled submit for individual users?
Hi @randb - welcome to the Community! Individual users can set up Scheduled Submit via their own accounts - they'll need to navigate to Settings > Policies > Individual > [Personal Policy Name] > Reports > Scheduled Submit.
Please note that if you're the Policy Admin, you won't be able to set up Scheduled Submit for your users under your Policy, but you can set up Policy Scheduled Submit settings via Settings > Policies > Group > [Company Policy Name] > Reports > Scheduled Submit.
I am not able to separate my account from Chrysta Johnson. She has her own account as do I. We are not connected by department, etc. Do I need to cancel my account and open another one? I want to be able to send my expenses to [email protected]. When I go to Settings/Policies/Group I end up on the page with Chrysta and have no control over Scheduled Submit or when to submit my expenses. On the individual side, I get this message: Heads up: You are already receiving unlimited SmartScans through your group policy and your personal subscription may be redundant. My organization does not have a group policy. We all have our own subscription. Can you help me with this please?
Hi @randb! It sounds like you're a member of someone else's Group policy and also have an individual subscription for unlimited SmartScans. If you want to maintain an individual subscription and not a Group policy, your account is set up correctly for that 😃.
You can configure Scheduled Submit on your individual policy under Settings > Policies > Individual > [click on Personal Policy Name] > Reports > Scheduled Submit:
Regarding the Group policy: Since the policy was created by someone else and you're not an Admin on it, you won't be able to adjust the Group policy. If you think that the policy was created by mistake, you may want to let your coworker know to reach out to us at [email protected] so we can help them with that.
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