Bank Account Closed
pictii
Expensify Customer Posts: 1
in Day to Day
Hi, I've recently been working on switching banks and didn't realize that I hadn't switched expensive over. $3000 in expenses got sent to a bank account that I closed yesterday. The account is showing a balance of $0, I never received the money, but on expensify the report is showing as Confirmed Reimbursed. What do I need to do?
Best Answer
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Hi @pictii - I'd recommend reaching out to the bank to see if they received the reimbursements, and also reaching out to [email protected] for more help from our support team. Generally, the bank will return the funds if they were sent to a closed account, but we'll be able to help you better if you write into support!
