I have an expense in my database from a terminated employee that will never be processed. How can I eliminated it?
Hey @ChuckHosler !
If the report is still in Processing status, you can Reject the report. If the report is in Approved status, a Policy Admin will need to click Unapprove on it and send it back to the employee. These actions will bounce the report back into Open status.
At that point, you can remove the employee from the Settings - Policies - Group - [Policy Name] - People list. If you have your domain verified in Expensify, you can then remove the user from Settings - Domains - [Domain Name] - Domain Members to delete their account.
If this doesn't quite help you enough, please reach out to Concierge and let us know the Report ID related the offending expense. We'll dig a bit deeper and give you targeted advice!
Thanks for using our Community!
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