How to connect regions credit card

nolen_9
Expensify Customer Posts: 1
I am trying to import my regions credit card and it keeps telling me there’s no “direct connection” and that I haven’t enabled “direct connect” from my bank account. I already went to the bank and they said everything was good on their end. Has anyone else had a similar issue/any suggestions for how to fix this?
Answers
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Jason Li Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 231 Expensify Team
Hi @nolen_9 - welcome to the Community! Was the bank able to provide you with some information on how to enable Direct Connect?
Please feel free to write in to our team at [email protected], and we can assist further!