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lmeacham Expensify Customer Posts: 4

I have been trying to reach somebody at Expensify for a month. NO SUCCESS! I am the admininstrator at Barkley. Our credit card transactions for all of our purchasing cards with COMDATA have not been pulling through into Expenify. We cannot do Expense Reports, etc. I speak with COMDATA frequently (they actually have a person with a phone number who is working our account). They tell me the technical issue is with a configuration change that was made at Expensify and they cannot get a response to get this fixed. In other words, they have said the ball is in your court.

How do I get a response for somebody? The Concierge does not good at all. I need to speak to somebody about my issue.