I need to cancel and the system is not allowing it when I go online.
When you're using an Annual Subscription you've made a 12-month commitment to Expensify, you can view the Annual Subscription by heading to Settings > Policies > Group > Subscriptions.
If you're not using a Group policy with an Annual Subscription you can cancel at anytime.
If you'd like to understand more about your subscription and when you can cancel please reach out to Concierge so we can share account information outside the public Community.
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