mthernandez Expensify Customer Posts: 1

I need to cancel and the system is not allowing it when I go online.



  • Katie Oswalt
    Katie Oswalt Expensify Success Coach - Admin Posts: 170 Expensify Team

    When you're using an Annual Subscription you've made a 12-month commitment to Expensify, you can view the Annual Subscription by heading to Settings > Policies > Group Subscriptions

    If you're not using a Group policy with an Annual Subscription you can cancel at anytime.

    If you'd like to understand more about your subscription and when you can cancel please reach out to Concierge so we can share account information outside the public Community.