Receipts@Expensify borked?

MattSCPA
Approved! Accountant Posts: 8
in Day to Day
The status page says everything is working - but we're unable to get anything sent to receipts@expensify to show in the inbox.
We only recently migrated our email servers, so I wanted to confirm this was a known issue on the Expensify side and we should just manually input. If not, then we will have to determine where these receipts are vanishing before clients start asking ...
Thanks!
Answers
-
Hey @MattSCPA !
Can you please reach out to [email protected] so we can triage this? Let us know the email subject of one of the failed receipt forwards so we can check the logs.
Thanks so much!
-
Sure - I'll send the receipt to them now. Thanks!
-
Sure thing, thanks for reporting this!