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Adding users with subdomain email adresses or who have an outside email address

RKNYC
RKNYC Expensify Customer Posts: 2 Expensify Newcomer
edited January 9 in Advanced Admin Controls

For various reasons, such as onboarding an associate (vendor worker, consultant, etc.), there are certain users who may need a corporate card but are not entitled to an email account under a company's top-level domain. In these cases, they either operate from their own company's domain or - as an alternative - could instead (or also) be setup with an email account like [email protected]

What is the procedure for setting up this user in expensify? The Domains section doesn't appear to allow for users to have emails with a subdomain (it seems to only support mycompany.com not consultant.mycomany.com), and the system also doesn't appear to allow Company Cards to be granted to users in a Policy who are not also a Domain Member.

This is a problem insofar as Expensify appears to be driving business process around the reported relationship between a worker and the company, rather than ensuring legal and business requirements are driving how Expensify's clients use the Expensify platform.

Is there an alternate solution to ensure such associates (non-employees) can be connected to their Company Card so they can submit expenses for accounting and approval like all others with a Company Card?

Answers