Is there a way to isolate all the "SmartScan Failed" entries?

mckenziepiping

Hello all,

I have automatic e-mail forwarding set up with filters that detect e-mails that MIGHT contain expenses. However, more than 90% are false detections, due to the lack of specificity in my filters.

The problem is that I forwarded about 80K e-mails to receipts@expensify.com but less than 10K actually contain expenses. Now I'm trying to batch select and delete all "SmartScan Failed" entries, even if these means losing some real expenses (which is a price I'm willing to pay so that I only have to manually sift through 10K entries and not all 80K).

Any suggestions?

Rachael Hopkins

Hi @mckenziepiping I just replied to you via Concierge. This is a very unusual practice and we don't recommend that you forward us 80k emails. Expensify is designed to use little-and-often with you forwarding email receipts as you receive them and snapping paper receipts at point of sale. Forwarding 80k emails at once, especially if they are not receipts to be SmartScanned, may result in your account becoming unusable, and I believe we have mentioned this in past - it's not an approach that we support.

balance

i need my pay at uba nank liberia

Mark Louis

Hi @balance - thanks for reaching out. In order to understand your request and provide you with the most accurate information, can you please chat Concierge from within Expensify or email concierge@expensify.com? Thanks!