Expensify sync error

HSL Expensify Customer Posts: 1

Hello, I was wondering if anyone else has had experience with this error. The expensify sync manager will connect for a little while and disconnect in the middle of the upload attempt. I've attempted to follow the steps here and re-installed the program. https://community.expensify.com/discussion/5724/faq-the-expensify-sync-manager-could-not-be-reached

We are using QB Desktop Premiere 2017. Any suggestions would be appreciated.