Connecting to Chase

jpstallard Expensify Customer Posts: 1 Expensify Newcomer

Have tired a few times over the past days to connect Chase to Expensify with no luck - have all the right cred's and constantly says incorrect login - any help would be great as I have a $$$$ I need to input asap

Best Answer

  • Sheena Trepanier
    Sheena Trepanier Expensify Team, Approved! Accountant, Expensify Student Ambassador Posts: 1,362 Expensify Team
    Answer ✓

    Hello @jpstallard, thanks for posting to the community!

    We do not support troubleshooting banking connection issues in the community due to the sensitive and private nature of the information we request while doing so. Because of this, we ask that you reach out to so we can troubleshoot your issue without putting your information at risk.

    You may also want to check out our article in the community, "When your credit card import isn't working", as it offers tips and instructions on how to get the best help for your import issue.