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Error Creating Vendor exporting to QBO

davidjs
davidjs Expensify Customer Posts: 3 Expensify Newcomer

I processed a report, and it paid with Expensify with ACH. When I try to export to Quickbooks Online, I get an error saying "Error Creating Vendor, A vendor with the same name already exists in QuickBooks Online." It links to https://docs.expensify.com/quickbooks-online-error-creating-vendor which says to change the export method to check/journal entry. I tried both check and journal entry, and got the same error message. QBO doesn't want to create a vendor with the same name as the employee when I do it manually.

How do I get this sync to work?

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