Issue with Connecting to FinancialForce FFA
Hi there,
I have run into a problem where I am trying to connect to FinancialForce FFA, but instead the integration process treats my request as "connect to FinancialForce PSA".
Meaning all the setup options I get once connected are related to PSA, and not FFA.
Currently I have both, FFA and PSA packages installed in my (sandbox). Could you please guide on what I need to do set this connection with FinancialForce FFA?
Kind Regards,
Sergiy Fomin
Sourced Group
Answers
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Hi Sergiy! Thanks for reaching out!
We have a great walkthrough on how to get the FinancialForce FFA integration enabled here.
How-to: Connect your policy to FinancialForce FFA
If these steps are not working for you please reach out to Concierge via our in app chat, or by emailing [email protected] and let us know any error messages you are receiving. This will help us to specifically diagnose what may be getting in the way for you.
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Hey @Kirk Barrett I wonder if there has been any news regarding this article : https://community.expensify.com/discussion/3675/ffa-integration-is-not-properly-working.
It seems like that's the problem I am having. Any chance on when this might get resolved?
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The stand alone FFA option is not something that has been added as of yet. Sorry for any inconvenience! Many design decisions at Expensify are driven by customer demand, so adding your voice to that thread would be a great way to raise attention on this issue!
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Fair enough! Thanks for helping out on this one @Kirk Barrett I will vote there if I can :)
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You're welcome! Have a great day!
